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BEHP1232: Eight Foundational Skills for Process Improvement Team Leaders and Members

Time limit: 60 days
1.5 credits

$19.50 Enroll

Full course description

Time: 1 hour, 23 minutes
1.5 Learning BACB CEs, 1.5 HRCI general credits, or 1.5 SHRM credits
Michael McCarthy, M.Ed.

Course Description: Describes eight foundational interpersonal skills for team leaders and team members. Addresses interpersonal skills as analogous to lubrication for moving parts, with behavior as the focal part. Offers a purpose (intended outcome) for each skill, the context or situation in which to use the skill, how to use the skill, an example and nonexample of that skill and how to know if the skill worked as intended.

Learning Objectives:

  • Identify the purpose (intended outcome) of each skill
  • Identify the context or situation in which it is appropriate to use each skill
  • Describe how to use each skill
  • Describe an examples and nonexample of each skill in use
  • Describe how to tell whether each skill worked as intended (success)

Access: 60 days from the date and time of registration

Important notes:  Your access begins at the time of purchase, not the time of log in.  Effective July 1, 2022, Florida Tech no longer offers extensions for CE courses; if you do not finish your course and need to repurchase, please contact us.  If you are taking this course to maintain your BACB certification, you will need to write your certification number on your certificate of completion, as the BACB requires that your certificate of completion includes your certification number.


For more information, if you experience problems when registering, or if you need to repurchase a CE please email us at



Refund Policy

No refunds are provided once the course is accessed.

These workshops are presented in partnership between the Florida Tech ABA Online program and ABA Technologies, Inc. ABA Technologies, Inc., is a BACB-approved provider of type-2 continuing education hours (provider number: OP-02-0023)