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BEHP1232: Eight Foundational Skills for Process Improvement Team Leaders and Members is a Course

BEHP1232: Eight Foundational Skills for Process Improvement Team Leaders and Members

Time limit: 60 days
1.5 credits

$19.50 Enroll

Full course description

Time: 1 hour, 23 minutes
1.5 Learning CEs
Michael McCarthy, M.Ed.

Course Description: Describes eight foundational interpersonal skills for team leaders and team members. Addresses interpersonal skills as analogous to lubrication for moving parts, with behavior as the focal part. Offers a purpose (intended outcome) for each skill, the context or situation in which to use the skill, how to use the skill, an example and nonexample of that skill and how to know if the skill worked as intended.

Learning Objectives:

  • Identify the purpose (intended outcome) of each skill
  • Identify the context or situation in which it is appropriate to use each skill
  • Describe how to use each skill
  • Describe an examples and nonexample of each skill in use
  • Describe how to tell whether each skill worked as intended (success)

Access: 60 days from the date and time of registration

Note: The 60-day access begins at the time of purchase, not the time of log in; purchasing multiple course subscriptions will not extend your access. 

Effective July 1, 2022
, Florida Tech will no longer offer extensions for new purchases.  Purchases made prior to this date will be eligible for an extension per the previous policy:

Effective July 23, 2018, each ABA Learning (type-2) on-demand CE course may be extended a maximum of three times within six months of the original course purchase. After six months from the original date of purchase, the course will need to be purchased again. 


For more information, to request an extension, or if you experience problems when registering, please email us at

Refund Policy

The student registered for the course may request to drop the course as long as it is within 30 days of registration and they have not completed anything beyond Module 2. To officially drop the course and receive a refund please contact and submit the drop survey.  The completed drop survey must be received within this time period to be dropped from the course and to receive a refund. The refund is returned to the credit card that was used to pay for the training.

Important Information

Important note: If you are taking this course to maintain your BACB certification, you will need to write your certification number on your certificate of completion, as the BACB requires that your certificate of completion includes your certification number.

Please be very careful when creating your profile on the shopping cart. Once created, a shopping cart profile cannot be edited by either the student or the staff of Continuing Education. If information is entered incorrectly, a new account will have to be created.

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